All products are dispatched or able to be collected from our Berry store. You will receive item tracking details via email through our online shop.

If you have chosen the ‘Pickup’ option instead of shipping we will email you to let you know when your order is ready to be collected. Standard handling times apply.

We offer a flat rate shipping cost of $12 for all orders under $150 (excludes Lighting, Rugs and some hardware such as pressed metal). Orders over $150 qualify for FREE shipping.

View our shipping, pickups & deliveries page for more details.

A minimum 20% (of the item price) restocking fee will be incurred for all change-of-mind/incorrect purchases.

Please note: some items are made to order, special order and non-refundable.

View our returns page for more details.